Atelier Milanese Japan products can be purchased at try-on events or online boutiques on the official website.

Only the engagement ring and marriage ring can be engraved.

Only letters and symbols specified by Atelier Milanese Japan can be added.

Atelier Milanese Japan only handles the highest quality D/VVS Ideal Cuts, so please choose the number of cts you like. In addition, we only handle Fancy Intense for pink diamonds, and we have set the minimum grade of VS/Very Good.

This diamond has the same components as natural diamonds, and is managed in a lab only for the environment in which diamonds are produced. Since it does not need to be mined in a mine, it is recognized as a genuine diamond that has little environmental impact and leads to world peace.

These are the reasons for this because it is highly transparent, does not contain ultra-fine inclusions, does not have distortion and is octahedral shape, does not have any gray or brown tints that cause dullness, and does not have strong fluorescent properties.

It is possible for all products.

We do not offer special proposal cases, but we also have Atelier Milanese Japan cases and ribbons.

Resizing within one month of purchase is free of charge up to ±2 sizes. For other after-sales services, please check out our after-sales service page.

If you would like after-sales service, please contact us in advance. At this time, we will inform you of the workshop at our main or branch.

Cleaning and inspections are always free of charge.

This is one of the aftercare services that polish the surface of the ring to remove minor scratches and restore the shine like new.

Please contact us in advance and send it to the address you will be informed of. We will provide you with a quote and once you are satisfied we will proceed with the repair.

We apologize, but we do not renovate using the ones you have.

We only accept custom orders for high jewelry products.

We apologize for the inconvenience, but as this is a service that only provides products from Atelier Milanese Japan, we do not accept resizing or repairs from other stores.

All Atelier Milanese Japan products are free shipping nationwide.

All products will be produced after receiving your order, so it usually takes about a month. Currently, orders are very crowded, and some products may take around three months to deliver.
If you are in a hurry, please feel free to contact us.

All products are produced for each customer, so returns and exchanges are generally not possible. We carefully inspect the product, but if there is any defect in the product, we apologize for the inconvenience, but we will contact Atelier Milanese Japan and return the product to repair or remake it. We will cover the shipping costs if the product is defective.

Available to purchase. Please let us know the product you would like, and we will provide you with an estimate and an approximate delivery date.